Shipping Policy
Shipping
Please find your country below for shipping charges and timeframes. we are committed to working with our courier partners to expand our delivery coverage to more regions and optimize our delivery experience. We appreciate your understanding and support in this matter.
Once you place an order, we will arrange the shipping within 48 hours. The delivery time counts once the order is shipped.Time in business days.
10k, 14k Custom jewelry or ordering special sizes and colours is not included.The delivery time of customized products is about 15 days.
Domestic (within the United States)
We offer free USPS Standard Shipping (5–9 business days) on all orders domestically. we do not offer shipping to some remote areas in the United States as well as Hawaii.Alaska.You can use DHL for remote areas, we will inform you if we can't deliver.
|
Carrier |
Average Shipping Time |
Shipping cost |
Free Shipping Minimum |
|
USPS |
5-9 business days |
FREE |
FREE |
| DHL | 2-5 business days | $8.9 | $180 |
International (outside the United States)
International currency settlements outside the U.S. are in U.S. dollars, shipping and free shipping prices will be in error with the real-time exchange rate, the real-time exchange rate shall prevail.
For international areas other than the United States, we use DHL or local safe logistics for delivery, the time limit is subject to the actual logistics time.
United Kingdom
| Country | Average Shipping Time | Shipping cost | Free Shipping Minimum |
| UK | 3-6 business days | £7.90 | £150 |
In order to guarantee the timeliness of the service, the following other international countries use DHL and do not offer any other free transportation
NORTH AMERICA
| Country | Average Shipping Time | Shipping cost | Free Shipping Minimum |
| Canada | 3-8 business days | C$13 | C$250 |
EUROPE
| Country | Average Shipping Time | Shipping cost | Free Shipping Minimum |
| European Union | 3–8 business days | €8.5 | €170 |
Oceania
Australia, New Zealand
|
Country |
Average Shipping Time |
Shipping cost |
Free Shipping Minimum |
|
Australia |
3-8 business days |
A$13.9 |
A$280 |
| New Zealand | 3-8 business days | N$14.9 | N$300 |
ASIA
| Country | Average Shipping Time | Shipping cost | Free Shipping Minimum |
| Japan | 3-6 business days | JPY1290 | JPY28500 |
| Korea | 3-6 business days | ₩117000 | ₩248000 |
| Singapore | 3-6 business days | S$11.9 | S$250 |
| Hong Kong SAR | 2-5 business days | HK$69 | HK$1400 |
| Taiwan | 3-6 business days | NT$280 | NT$5800 |
| Macao SAR | 2-5 business days | MOP$72 | MOP$1500 |
Middle East
United Arab Emirates, Qatar, Saudi Arabia
| Country | Average Shipping Time | Shipping cost | Free Shipping Minimum |
| United Arab | 3-8 business days | AED49.00 | AED660 |
International
| Country | Average Shipping Time | Shipping cost | Free Shipping Minimum |
| International | 3-9 business days | $8.9 | $180 |
OTHER INTERNATIONAL
Other countries that are not in the table are not unavailable for shipping, please check with us if we can reach them before completing your order. we are committed to working with a wider range of logistics partners to expand our delivery coverage and service. Thank you for your understanding.
Shipping FAQs
What if you are in a country that is not listed above?
Is the delivery timescale shown above accurate?
However, if you have a delivery time requirement, please be sure to place your order at least one week or more in advance. In addition, if you do need to receive your products faster, please contact us and we will provide you with a reasonable solution.
Can I changemy shipping address after placing an order?
If your order does not show carrier information after 24 hours and you contact us to confirm that the item has not yet been shipped, in which case we will accept the change order.