FAQs

Lab-grown diamonds have the same chemical, physical, and optical properties as natural diamonds. They are real diamonds, created in a controlled laboratory environment instead of forming naturally underground over millions of years.

The main difference is their origin. Natural diamonds are mined from the earth, while lab-grown diamonds are created using advanced technology that replicates the natural diamond-forming process.

Lab-grown diamonds offer the same brilliance, sparkle, and durability as natural diamonds, while often being more accessible in price. This makes them a beautiful choice for those who want high-quality diamond jewelry with modern value.

Lab-grown diamonds are highly durable and easy to care for, just like natural diamonds. However, proper maintenance can help keep their brilliance and sparkle looking beautiful over time.

Cleaning:
Lab-grown diamonds can collect dirt, oils, and residue from daily wear, which may make them appear less brilliant. Clean them regularly with warm water, mild soap, and a soft brush or cloth. Rinse thoroughly and dry with a lint-free cloth.

Avoid Harsh Chemicals:
While lab-grown diamonds are very durable, harsh chemicals can damage the metal setting or leave buildup on the stone. Avoid exposing your jewelry to bleach, chlorine, strong household cleaners, and beauty products such as perfumes or lotions.

Storage:
Store your lab-grown diamond jewelry separately from other pieces to help prevent scratches or damage to the setting. A soft pouch or lined jewelry box is ideal.

Check Settings:
Occasionally check the prongs and settings to make sure the diamond is secure. If you notice any looseness, we recommend having it professionally inspected.

Professional Cleaning:
For a deeper clean or to restore maximum brilliance, professional cleaning can help keep your lab-grown diamond jewelry looking its best.

With proper care, your lab-grown diamond jewelry can maintain its sparkle, beauty, and durability for years to come.

Our website accepts major payment methods. Currently available payment methods include ShopPay, Visa, Visa Debit, MasterCard, PayPal, Apple Pay.

Our payments are built on the Shopline platform, which is regulated and very secure.

Once you have placed your order, you will receive an official order confirmation email from Opreshyne. Please check your junk mail or spam folders if you can’t find it. Otherwise, please send us mail at customercare@opreshyne.com and we will be able to re-send your confirmation email to you.

We currently work with our carrier partners USPS, DHL, UPS and other regular carriers to ensure safe and timely delivery. For more information on shipping countries and timeframes, please refer to our shipping portal.

Shipping Policy
Delivery times are based on the carrier's actual times, and we try to ensure that they are delivered within the specified time frame.

We accept cancellation or address change within 24 hours upon order. However, after an order has been placed over 24 hours we're unable to make any changes or cancel the order.

If your order does not show carrier information after 24 hours and you contact us to confirm that the item has not been shipped, in this case a change or cancellation of the order is accepted.

You can check the status of your order by entering the relevant information on our Check Order page. Contact the carrier to inquire based on their status, or contact us directly at the bottom of the page.

If you have any questions about your invoice, please contact us atcustomercare@opreshyne.com quoting your order number. We will be more than happy to help answer any questions or resolve any problems.

We are currently open to shipping to select international countries and when you select a primary shipping country, prices will be displayed in the local currency. Other countries will be billed in US dollars, for shipping information to your destination please visit our shipping page for more details.

Shipping Policy
If your country is not listed on the page, you can contact us directly at the bottom of the page and we will do our best to accommodate your request.

We offer a 30-day exchange policy upon receiving. Please refer our Exchanges & Returns portal for detailed information.

Our policy lasts 30 days from receiving the item. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within 7 business days. The credit will be applied to your original method of payment.

We offer a two year warranty on every piece of jewelry. If the product is broken or discolored due to a manufacturing defect, we are happy to offer a free warranty as long as it is within two years of receiving the product.
If the damage is caused by the human factor, we will advise if it can be repaired and what the repair fee will be charged during the repair process, depending on the circumstances.
Check out Materials and Care for details.