FAQs

Moissanite diamonds offer several key advantages compared to real diamonds:

1. Price Advantage: Moissanite diamonds provide exceptional value, offering the brilliance and beauty of a diamond at a fraction of the cost. This makes them an ideal choice for those looking for stunning jewelry without the high price tag of natural diamonds.

2. Hardness & Durability: Moissanite ranks just below diamonds on the Mohs hardness scale, with a rating of 9.25, making it highly durable and resistant to scratching. It is perfect for daily wear, as it can withstand the rigors of everyday life just like a natural diamond.

3. Brilliance & Fire: One of the standout features of moissanite is its superior fire and brilliance. Moissanite reflects more rainbow-colored light (fire) than diamonds, creating an eye-catching sparkle that many find even more dazzling than a diamond's.

4. Top-Quality Stones: We select only the finest moissanite diamonds, all of which are D Color (the highest color grade, completely colorless) and VVS Clarity (very few, minute inclusions that are difficult to detect even under magnification). This ensures that every piece of jewelry has the best visual appeal and highest quality.

By choosing moissanite, you enjoy the benefits of outstanding beauty, exceptional durability, and incredible value, making it a superior option for those seeking luxury at an affordable price.

Moissanite diamonds are durable and relatively easy to care for, but like all gemstones, they benefit from proper maintenance to keep their brilliance. Here's how to care for them:

1. Cleaning: Moissanite stones can accumulate dirt and oils, which may dull their sparkle. Clean them regularly with warm water, a mild soap, and a soft brush or cloth. Rinse thoroughly and dry with a lint-free cloth.

2. Avoid Harsh Chemicals: Although moissanite is durable, harsh chemicals found in cleaning products can damage the metal settings or cause buildup on the stone. Avoid exposure to household cleaners, bleach, and chlorine.

3. Storage: To prevent scratches, store moissanite jewelry separately from other pieces, ideally in a soft pouch or lined jewelry box. Although moissanite is very hard, other gemstones or metals can still cause damage if they come into contact.

4. Check Settings: Occasionally, inspect the settings to ensure the stone is secure. Loose settings can cause the stone to fall out, so have it professionally checked if needed.

5. Professional Cleaning: If the stone loses its luster over time, consider professional cleaning to restore its full brilliance.

By following these steps, your moissanite jewelry will maintain its sparkle and beauty over time.

Our website accepts major payment methods. Currently available payment methods include ShopPay, Visa, Visa Debit, MasterCard, PayPal, Apple Pay.

Our payments are built on the Shopline platform, which is regulated and very secure.

Once you have placed your order, you will receive an official order confirmation email from Opreshyne. Please check your junk mail or spam folders if you can’t find it. Otherwise, please send us mail at customercare@opreshyne.com and we will be able to re-send your confirmation email to you.

We currently work with our carrier partners USPS, DHL, UPS and other regular carriers to ensure safe and timely delivery. For more information on shipping countries and timeframes, please refer to our shipping portal.

Shipping Policy
Delivery times are based on the carrier's actual times, and we try to ensure that they are delivered within the specified time frame.

We accept cancellation or address change within 24 hours upon order. However, after an order has been placed over 24 hours we're unable to make any changes or cancel the order.

If your order does not show carrier information after 24 hours and you contact us to confirm that the item has not been shipped, in this case a change or cancellation of the order is accepted.

You can check the status of your order by entering the relevant information on our Check Order page. Contact the carrier to inquire based on their status, or contact us directly at the bottom of the page.

If you have any questions about your invoice, please contact us atcustomercare@opreshyne.com quoting your order number. We will be more than happy to help answer any questions or resolve any problems.

We are currently open to shipping to select international countries and when you select a primary shipping country, prices will be displayed in the local currency. Other countries will be billed in US dollars, for shipping information to your destination please visit our shipping page for more details.

Shipping Policy
If your country is not listed on the page, you can contact us directly at the bottom of the page and we will do our best to accommodate your request.

We offer a 30-day exchange policy upon receiving. Please refer our Exchanges & Returns portal for detailed information.

Our policy lasts 30 days from receiving the item. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within 7 business days. The credit will be applied to your original method of payment.

We offer a two year warranty on every piece of jewelry. If the product is broken or discolored due to a manufacturing defect, we are happy to offer a free warranty as long as it is within two years of receiving the product.
If the damage is caused by the human factor, we will advise if it can be repaired and what the repair fee will be charged during the repair process, depending on the circumstances.
Check out Materials and Care for details.