Return Policy
We get it. Sometimes, things just don't work out! Not to worry – we are here to help you find something new.
Returns
We accept returns within 30 days from the date you receive your item.
To be eligible for a return, your item must be unused, unworn, undamaged, and in the same condition that you received it. It must also be returned in its original packaging.
Before returning your item, please contact us at customercare@opreshyne.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.
To be eligible for a return, your item must be unused, unworn, undamaged, and in the same condition that you received it. It must also be returned in its original packaging.
Before returning your item, please contact us at customercare@opreshyne.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.
Return Address
Please return eligible items to the following address:
Opreshyne Returns
15 Dunham Pl
Brooklyn, NY 11249
United States
This is our actual return address. Please contact us at customercare@opreshyne.com before sending any return package. Returns sent without prior authorization may not be accepted.
Opreshyne Returns
15 Dunham Pl
Brooklyn, NY 11249
United States
This is our actual return address. Please contact us at customercare@opreshyne.com before sending any return package. Returns sent without prior authorization may not be accepted.
Packaging Requirements
Returned items must be securely packed to avoid damage during transit.
Please include the original jewelry box, pouch, certificate/card if applicable, and any original accessories or packaging materials received with the order.
Customers are responsible for ensuring the item is properly packaged. We are not responsible for items lost or damaged during return shipping due to improper packaging.
Please include the original jewelry box, pouch, certificate/card if applicable, and any original accessories or packaging materials received with the order.
Customers are responsible for ensuring the item is properly packaged. We are not responsible for items lost or damaged during return shipping due to improper packaging.
Return Shipping Cost
Unless the return is caused by a product quality issue, incorrect item, or our fulfillment error, customers are responsible for the return shipping cost.
If the return is due to a confirmed product defect, incorrect item, or shipping error on our side, we will provide further instructions and may cover the return shipping cost.
If the return is due to a confirmed product defect, incorrect item, or shipping error on our side, we will provide further instructions and may cover the return shipping cost.
Refund, Return Address & Return Shipping Policy
Refund Policy
We accept returns and refund requests within 30 days from the date you receive your item.
To be eligible for a return and refund, your item must be unused, unworn, undamaged, and in the same condition that you received it. It must also be returned in its original packaging.
Before returning your item, please contact us at customercare@opreshyne.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.
Return Address
Please return eligible items to the following address:
Opreshyne Returns
15 Dunham Pl
Brooklyn, NY 11249
United States
This is our actual return address.
Packaging Requirements
Returned items must be securely packed to avoid damage during transit. Please include the original jewelry box, pouch, certificate/card if applicable, and any original accessories or packaging materials received with the order.
Customers are responsible for ensuring the item is properly packaged. We are not responsible for items lost or damaged during return shipping due to improper packaging.
Return Shipping Cost
Unless the return is caused by a product quality issue, incorrect item, or our fulfillment error, customers are responsible for the return shipping cost.
If the return is due to a confirmed product defect, incorrect item, or shipping error on our side, we will provide further instructions and may cover the return shipping cost.
Refund Process
Once your return is received and inspected, we will notify you by email whether your refund has been approved or rejected.
If approved, your refund will be processed to your original payment method within 7 business days.
Please note that original shipping fees, if any, are non-refundable unless the return is due to our error.
Non-Refundable Items
The following items are not eligible for return or refund unless they arrive damaged, defective, or incorrect due to our error:
- Engraved, monogrammed, personalized, or custom-made products
- Gift cards or gift wrapping services
- Final sale items
- Items that show signs of wear, damage, alteration, or improper care
We accept returns and refund requests within 30 days from the date you receive your item.
To be eligible for a return and refund, your item must be unused, unworn, undamaged, and in the same condition that you received it. It must also be returned in its original packaging.
Before returning your item, please contact us at customercare@opreshyne.com with your order number and reason for return. Returns sent without prior authorization may not be accepted.
Return Address
Please return eligible items to the following address:
Opreshyne Returns
15 Dunham Pl
Brooklyn, NY 11249
United States
This is our actual return address.
Packaging Requirements
Returned items must be securely packed to avoid damage during transit. Please include the original jewelry box, pouch, certificate/card if applicable, and any original accessories or packaging materials received with the order.
Customers are responsible for ensuring the item is properly packaged. We are not responsible for items lost or damaged during return shipping due to improper packaging.
Return Shipping Cost
Unless the return is caused by a product quality issue, incorrect item, or our fulfillment error, customers are responsible for the return shipping cost.
If the return is due to a confirmed product defect, incorrect item, or shipping error on our side, we will provide further instructions and may cover the return shipping cost.
Refund Process
Once your return is received and inspected, we will notify you by email whether your refund has been approved or rejected.
If approved, your refund will be processed to your original payment method within 7 business days.
Please note that original shipping fees, if any, are non-refundable unless the return is due to our error.
Non-Refundable Items
The following items are not eligible for return or refund unless they arrive damaged, defective, or incorrect due to our error:
- Engraved, monogrammed, personalized, or custom-made products
- Gift cards or gift wrapping services
- Final sale items
- Items that show signs of wear, damage, alteration, or improper care